If they re turned on in both the sensors then there is no issue with the power supply.
How to troubleshoot garage door opener sensors.
Garage door openers have an adjustment screw that controls the closing force the pressure with which a door is allowed to descend before the motor switches off when the door reverses before it even hits the floor this is often because the close force.
Now point the safety sensors at each other.
Two possible problems can lead to a garage door reversing before it even touches the floor.
Troubleshooting safety sensors for garage doors.
The best thing to do to troubleshoot the garage door problem is remove the batteries from your transmitters and try operating the door from the wall button.
Disconnect the pre wire from the garage door opener connect the white wire from the sensor to the white terminal of the garage door opener and then the black and white wire to the grey terminal.
Inspect each sensor to make sure the green or red power indicator lights are.
Replace the main gear drive if the garage door opener makes a grinding noise but the door doesn t move your main drive gear is probably toast.
If the leds on both sensors glow it means they are not faulty.
Raise the garage door using the control button on the garage wall or the remote control unit from a vehicle.
Safety sensors are the electronic eyes near the base of the door track on both sides.
Safety sensors are critical components of most automatic garage doors.
Garage door opener won t open all the way fix.
Garage door reverses before hitting the floor.
When your garage door opener is not responding to any command from the remote or the door control you need to check if the opener has electricity.
They need to have a clear line of sight between them in order for the door to work properly.
A simple way to do this is to unplug the garage door opener and then plug in another device say your phone or a light bulb to see if it lights up.
The main drive gear is the plastic gear that comes in direct contact with the worm drive gear on the motor.
Then look to see if the rollers are in working order.
Look for small led lights on the sensors.
If the problem is intermittent you may want to do this for a day or two to eliminate the transmitters as the culprit.